Delivery Information

• All goods will be sent by Royal Mail Special Delivery Post and they will be dispatched within 2 working days of your order
  
• All deliveries will need to be signed for
• We only deliver to addresses in the United Kingdom
• We charge £6 to cover postage and packing
• All goods are subject to availability.
• In the event that we are unable to supply your goods within thirty days, we will inform you immediately and advise you of the expected delivery date.
• Outstanding orders / items can be cancelled at any time.
• In the event of any goods delivered by us being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within seven working days of receipt.
• If we receive no such notification the customer will be deemed to have accepted the items as satisfactory.
• We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company's appointed carrier.

Returns and Exchanges

We want you to be entirely satisfied with every purchase made from Retrorings.co.uk are proud of the quality, range and advice that we offer. If you wish to return an item for exchange or you have decided not to keep it (cancel your contract);

• Please contact us within 7 working days from the day after the delivery day.
• Contact us via Email, or in writing.
• Please complete the details on the returns note, supplied with goods (returns notes also available by clicking on the link below).
• We offer a full money back guarantee.
• You have 30 days from receipt in which to return your order.
• All items returned to us to be sent by Royal Mail special delivery with insurance paid as a minimum.
• You will have to pay the return cost of postage.
• Return item to us within 30 days of receipt in the condition it was received with labels still attached, the original purchase receipt and packaging.
• If you feel the goods are faulty please contact us immediately and we will then contact you to resolve the matter, the above conditions also apply.

Returns address with telephone number and email address.

Burnham-on-Sea Goldsmiths,
28A High Street,
BURNHAM-ON-SEA,
Somerset
TA8 1PA

Tel: 01278 792 876

Email: websales@retrorings.co.uk

'This returns policy does not affect your statutory rights'.